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Empathy is described as the ability to be aware of and
understand the feelings and needs of others.
How Understanding others gets results
This course will help you to take a measure of your ability to show
an interest in others, to listen to them and to ‘feel their feelings’.
You will find out how to tune in to non-verbal cues and ‘read’
people better.
The five study sessions will introduce you to the key concepts of empathy.
You can assess your current level of empathy and tap into a range of
practical techniques to help you develop your skills.
When you complete your course you can download a LifeSkills Certificate of Completion – a great addition to your qualifications and your CV!
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The
five study sessions are: |
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Session 1: Understanding feelings
Session 2: How well do I understand the feelings
of others?
Session 3: Silent movies
Session
4: Analysing feelings
Session 5: Taking
action |
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What
do learners say? |
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“I found myself! In taking this course
I found new skills and through working hard and getting stuck
in, I found a new job. I can’t wait to use these valuable
skills in my new job.” |
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How can this course impact on key business issues?
Actively listening to and communicating with colleagues can encourage
better working relationships and real teamwork leading to better business
results.
Sneak preview
Click
here to view a screenshot and get a feel for this course.
£29.50 
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